Reach the team
Contact sales, support, or onboarding
Use the channel that matches your request and we will route it to the right team without delay.
General contact
For account setup, billing questions, implementation help, and operational support.
- support@ifinsta.com
- Sales
- sales@ifinsta.com
- +254765111110
Response targets
- Critical production issues
- Priority triage
- Onboarding and implementation
- Same business day
- Billing and account questions
- Next business day
Include your merchant name, environment, and a short reproduction summary when reporting issues. That usually removes a full back-and-forth cycle.